Vetting a BPO/Outsource Partner

Vetting a BPO/Outsource Partner

Vetting a BPO/Outsource Partner Here are 5 key factors and some good questions to consider when vetting a BPO (Contact Center). This is only an abbreviated version. For the full version contact Luis.Nicot@skycomhealthcare.com. Feel free to use any portions in your...
Choosing A BPO – Why The Hesitation?

Choosing A BPO – Why The Hesitation?

There can be various reasons why businesses might hesitate to partner with a Business Process Outsourcing (BPO) provider. Some common concerns include: Data Security and Privacy Concerns: Businesses often handle sensitive and confidential information. There might be...