Does it make sense to outsource to a BPO?

Maybe not. However, a well-informed analysis is always best and highly recommended. Let us help you navigate the journey so you can make the right decision.

How can Business Process Outsourcing (BPO) help me reduce costs and improve service?

BPO male agent with headset

Benefits of hiring a BPO company

While outsourcing your healthcare business operations you will reduce your:

  • Employer liabilities.
  • Agent costs – you will even be able to increase your number of agents if you need to and still save money!
  • Costs on office and desk space.
  • Need for technology infrastructure.

With all this taken care of you can focus more on your bottom line instead of the daily management of teams and infrastructure.

BPO female agent sitting by desk smiling with colleagues

What SkyCom Healthcare can offer

Our team is ready to provide your customers with excellent service! With our reduced rates you can enjoy:

  • Agents with healthcare experience.
  • Your clients receiving bilingual (English-Spanish) service.
  • HIPAA and PCI compliant systems and processes.
  • Fully equipped offices or working from home stations.
  • Our opening times: 24/7, 365 days per year!
  • Already implemented omni channel solutions.
  • An experienced, international management team.


Why wait any longer?

SkyCom Healthcare core values

BPO consulting team working in hospital office

Consultative approach

We are a healthcare BPO that takes a consultative approach on every project we start.

Doctor showing patient with baby something on a tablet in hospital reception

Customer experience focus

Everything that we do is focused on improving your patient experience.

Close up of consultants revising numbers on paper and tablet

Increasing returns

Your bottom line is more important than ours.

Clients we proudly serve

Case study

Reducing abandonment rates with a centralized switchboard

The SkyCom promise


All our agents are bilingual English + Spanish


We are the only fully dedicated healthcare BPO in Latin America


Always open

We are open 24/7, 365 days per year


Industry compliance

We are HIPAA and PCI DSS compliant