Pharmaceutical Business Process Outsourcing

A Healthcare BPO (Business Process Outsourcing) can help a pharmacy address some of today’s healthcare problems by providing the following services:

• Medication Management: A Healthcare BPO can provide medication management services to the pharmacy, including medication therapy management, drug utilization review, and medication reconciliation. By outsourcing these services, the pharmacy can ensure that patients are receiving the most appropriate and effective medications and reduce medication errors.
• Prior Authorization: A Healthcare BPO can provide prior authorization services to the pharmacy, including submitting prior authorization requests to insurance providers and obtaining approval. By outsourcing these services, the pharmacy can reduce administrative burden on staff and improve turnaround time for prior authorizations.
• Claims Processing: A Healthcare BPO can provide claims processing services to the pharmacy, including claims submission, claims adjudication, and claims reconciliation. By outsourcing these services, the pharmacy can reduce billing errors, improve collections, and increase cash flow.
• Inventory Management: A Healthcare BPO can provide inventory management services to the pharmacy, including tracking inventory levels, ordering supplies, and managing expired medications. By outsourcing these services, the pharmacy can reduce waste, optimize inventory levels, and improve financial performance.
• Patient Education: A Healthcare BPO can provide patient education services to the pharmacy, including medication education, disease management education, and nutrition education. By outsourcing these services, the pharmacy can improve patient outcomes and satisfaction.
• Healthcare IT Support: A Healthcare BPO can provide IT support services to the pharmacy, including pharmacy management system (PMS) support, electronic prescribing (e-prescribing) support, and tele pharmacy support. These services can help the pharmacy improve workflow efficiency and patient engagement.

Overall, a Healthcare BPO can help a pharmacy address healthcare problem by providing medication management, prior authorization, claims processing, inventory management, patient education, and Healthcare IT support services. These services can help the pharmacy improve patient outcomes, reduce costs, and increase efficiency.