Improve your bottom line by collecting on small balance accounts 

Small balance accounts might be only 20% of the value of your Accounts Receivable (AR). But let’s say that your outstanding AR balance is $10m with $2m in small balance accounts. That would leave approximately $600K in recoverable cash and surely a positive impact on your bottom line.

Some might say it is not worth the money and the effort to ensure payments from these accounts. But what about if someone else took care of it for you for a cheaper rate than hiring US based agents as well as offering a 10:1 ROI? Let us break it down for you.

Comparing US vs nearshore rates

US based call center agent

$27.00/hour

$216/day

$4,752/month

MOST COST EFFICIENT

SkyCom Healthcare agent

$12.50/hour

$100/day

$2,200/month

How do you want o improve your bottom line?

Option 1.

You already have a team?

Calculate the savings you could make with us vs with US based agents!

 Option 2.

You have a fixed budget?

Calculate how many agents it will get you and see how you can double your collections team!

Paying attention to your small balance accounts will directly benefit your bottom line

What we can offer you

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Save or double

With our rates you can half your costs or double your workforce.

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Collections experience

Our agents have the capability of touching 75 accounts per day.

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US payers expertise

We have tailor made processes for each major US payer.

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Monthly checks

You can rest assured that every account is touched once a month.

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Bilingual service

All SkyCom Healthcare agents are bilingual English-Spanish.

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Industry compliance

We are HIPAA and PCI compliant.

How can SkyCom Healthcare help my business thrive?

Everything that we do is focused on improving your patient experience.
Luis Nicot

CEO, SkyCom Healthcare

This is a value we take pride in living by every day. At SkyCom Healthcare we have an experienced consulting team that can help you plot out your CX roadmap and identify opportunities for improvement. We also have efficient processes in place that may interest you in learning more about.

For your omnichannel optimization, SkyCom offers an already fully equipped contact center with the technology that covers a variety of communication channels. This way we can ensure quick response times and serve the communication needs of all your clients, 365 days per year 24/7.

The SkyCom promise

Bilingual

All our agents are bilingual English + Spanish

Unique

We are the only fully dedicated healthcare BPO in Latin America
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Always open

We are open 24/7, 365 days per year
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Industry compliance

We are HIPAA and PCI DSS compliant

 

Clients we proudly serve

Contact us now!

Call us at (954) 243-9079 to learn more about how SkyCom Healthcare can contribute to improve your customer journey or fill out the form below and we will be in touch!

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